Refund Policy
Last updated: February 18, 2026
This Refund Policy applies to EZ360PM subscriptions and seat fees. It is intended to summarize the refund-related terms in the Terms of Service.
The first 100 subscribers who sign up during our launch period will receive a 25% discount on their subscription for the lifetime of their subscription. This discount is applied automatically at checkout. The promotion ends when we reach 100 qualifying subscribers. After that, pricing returns to standard rates.
Refunds; Proration; Credits
Refunds. Unless required by law, all subscription fees and seat fees are non-refundable and non-creditable, including for partially used billing periods.
Proration. If you cancel, your subscription remains active until the end of your current billing period. We do not provide prorated refunds or credits for unused time.
Upgrades/Downgrades. If you upgrade your plan or add seats, the change may take effect immediately and you authorize us (via Stripe) to charge any applicable difference. Downgrades and seat reductions typically take effect at the next renewal.
Chargebacks and Payment Disputes. If you initiate a chargeback or payment dispute, we may suspend access to the Services while we investigate. You agree to provide information reasonably requested to resolve disputes.
Free Trials. Trial access (if offered) is provided “as is.” If you do not cancel before the trial ends, you authorize us to begin billing according to the plan you selected.
Taxes. Taxes collected (if any) are non-refundable except as required by law.
Questions
If you have questions about refunds or billing, contact support@ez360pm.com.